At The Royal Crystal, we aim to deliver your orders safely, quickly, and efficiently. This Shipping & Delivery Policy explains how and when your products will be delivered.

1. Order Processing Time
    * All orders are processed within 1–3 business days after confirmation.
    * Orders placed on weekends or public holidays will be processed on the next working day.
    * In case of delays due to stock issues or verification, our team will notify you.

2. Shipping Timeframes

Estimated delivery timelines:

   * Within Gujarat:2–4 business days
   * Rest of India:4–7 business days
   * Remote areas:7–10 business days

Delivery times may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

3. Shipping Charges

   * Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
   * We may offer free shipping on selected products or minimum order value promotions.

4. Order Tracking

Once your order is dispatched:

   * You will receive an SMS/Email with the tracking number.
   * You can track your shipment through the courier partner’s website or tracking link.

5. Incorrect or Insufficient Address

If the address provided is:

   * Incorrect
   * Incomplete
   * Not reachable

… and the order is returned to us, customers will be responsible for:

   * Re-shipping charges
   * Providing a corrected address

6. Delivery Attempts

Courier partners will make 2–3 delivery attempts.
If the order cannot be delivered, it will be returned to us.
Re-delivery will be arranged only after additional shipping charges (if applicable).

7. Damaged or Tampered Packages

If your package appears to be:

   * Opened
   * Damaged
   * Tampered with

Please do not accept the delivery.

Take photos/videos and contact us within 24 hours so we can assist you with a replacement.

8. International Shipping

   * Currently, The Royal Crystal ships only within India.
   *International shipping will be announced once available.

9. Contact Us

  • For questions related to shipping or your order, please contact:

The Royal Crystal
Phone: +91 88498 80970
Email: kesarilgd20@gmail.com